Water Operator
Municipal Operations & Consulting, Inc.
Customer Billing: (281) 367-5511
20141 Schiel Road, Cypress, Texas 77433
(8:00 am to 5:00 pm)
Billing information, Account balances, and Service Transfer
How To Pay Your Bill
Online Bill Pay System
Pay Your Bill Online
Account Login
A convenience fee of 5% will be added when paying with a credit card, and $1 will be added when paying with an eCheck”
The new payment system also provides:
- 24/7 Access to Account Information
- A Totally Secured Process
- Online Access to Billing History
- Ability to Reprint Current Bill
- Reminder Emails and Billing Notices
*All returned checks will be assessed a fee as authorized by the District’s Rate Order. Payments received after business hours for service cut-offs will have services restored the next business day.
Drop Off Locations
Oak Ridge Office
27316 Spectrum Way, Oak Ridge, TX 77385
Phone: (281) 367-5511
Hours:
Monday – Thursday: 8:00 AM to 5:00 PM
Friday: 8:30 AM to 5:00 PM
A night drop slot is available on the door for after-hours payments.
Katy Office
1825 Mason Road, Katy Texas 77449
Phone: (281) 347-8686
Hours:
Monday – Thursday: 8:00 AM to 4:00 PM
Friday: 8:30 AM to 4:00 PM
A night drop slot is available on the door for after-hours payments.
Monthly Debit to Checking or Credit Card Account
Recurring ACH or Credit Card Payments can be setup and managed using your online account. Online accounts are created and accessed by clicking on the “Pay Your Bill Online” button above. If you need any assistance, please call a Customer Service Representative at (281) 367-5511. Please note not all Districts permit ACH or Recurring Credit card payments.
U.S. Mail
Mail payments to: PO Box 1689, Spring, TX 77383
Phone in Credit Card Payment
Call our Customer Care Department: (281) 367-5511
Documents
- Drought Contingency Plan
- Order Adopting Water Conservation Plan
- Rate Order
- Schedule of Fees and Rates
- Termination Form
- Water Quality Report – 2020
- Water Quality Reports – District Operator Website
- Welcome Packet
Notice About Confidentiality of Customer Information
Information in your Montgomery County Municipal Utility District No. 99 (the “District”) customer account record, including information regarding customer usage, services, and billing, including amounts billed or collected for utility usage, is generally excepted from disclosure under Texas Government Code, Chapter 552 (Public Information Act). However, the Texas Utilities Code, Chapter 182 (Rights of Utilities Customers) provides that a customer of a government-operated utility may request that the government-operated utility disclose personal information in a customer’s account record, including the customer’s address, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage.* Additionally, a customer or a representative of the customer may receive information excepted from disclosure if the information directly relates to utility service provided to the customer and is not otherwise confidential by law.
This form enables you to request disclosure of certain information under Texas Utilities Code, Chapter 182. If you wish to request disclosure of your information, please check the boxes below and return this form by mail to Montgomery County Municipal Utility District No. 99, c/o Municipal Operations and Consulting, P.O. Box 1689, Spring, Texas 77383-1689 or by email at mwilliams@municipalops.com.